Connected to WhatsApp Business Platform · +60 16-261 8888 · Live
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AI Reply Settings
Show AI suggestions for agents to review before sending
Automatically reply when team is offline
Let AI handle conversations fully (can be toggled per chat)
Business Hours
8:00 AM – 10:00 PM
9:00 AM – 8:00 PM
📊 Analytics
Coming in V2. Will include response time trends, agent performance, peak hours, and guest satisfaction scores.
💬 WhatsApp Business Account
Connected number: +60 16-261 8888
WhatsApp Business Account ID: —
These details are read live from the WhatsApp Business Platform using the whatsapp_business_management permission. The call is server-to-server — the access token never reaches this browser.
📋 WhatsApp Message Templates
Approved templates the hotel can send to guests outside the 24-hour service window. Loaded live from the WhatsApp Business Platform via whatsapp_business_management.
Open this page to load templates…